• Titre du poste Client Business Manager
  • Fonction Finance
  • Expérience Manager
  • Parent brand Leo Burnett Group
  • Brand Leo Burnett
  • Agence Leo Burnett USA
  • Pays Etats-Unis
  • Ville Chicago
The Publicis Communications North America (PCNA) finance team will undergo a reorganization in order to enhance the quality of the data provided to the business and deliver efficiencies. This individual will play a key role in supporting the PCNA Controller and Director in shaping and organizing the Job Management team. The Client Business Manager role is responsible for leading the operational processing related to all client billing, estimating and purchasing within client contractual terms for an Agency portfolio. Responsibilities: - Lead the activities of the Job Management team (Estimate, Purchasing, Billing and Job Reconciliation) for all entities under his / her responsibilities as directed by the Job Management Director. - Provide recommendations to Job Management Director and PCNA Controller to improve processes so the teamprovides high quality services to agencies, - Organizing the job management team under his / her responsibility so it works in the most efficient manner, - Ensure that team members are adequately trained to operate in compliance with the Client, Agency’s guidelines and the Publicis Groupe Policies - Leverages key information related to client contracts that maximizes Billing capabilities- Ensure that process changes are documented and published on a regular basis - Is the escalation point for payment and/or billing issues - Serve as liaison between other Finance and Agency departments (Production, Business Affairs, Client Finance, - Corporate Accounting, Business Leadership and Project Management) - Provide structure and leadership to Monthly Billing meeting and manage billing workflow - Monitor the results of the monthly metrics; ensure that the Agency’s transactions are in line with goals and targets - Assist in gathering reports and identifying errors- Identify opportunities for process improvements; and will escalate issues appropriately - Manage and lead client audits and the compilation and review of documents Other - Responsible for the personal and professional development of every team member - Responsible for annual goal setting and the monitoring of goals and accomplishments for every team member - Work closely with team leads to ensure that all efforts are coordinated towards meeting the departmental goals -Assist the Job Management Director with special projects as needed Qualifications Education/ Work Experience: - Bachelor’s Degree Required, preferably in Accounting, Finance or Economics - 7-10+ years Agency Finance or Production experience - Client contract experience is preferred - Tax Knowledge is preferred - Proficient in MS Office Suite - Excellent communication skills within all levels of an organization; Microsoft Office Suite knowledge a must Process oriented thinker; identify process efficiencies Knowledge /Skills - Demonstrate the ability to apply knowledge of accounting principles to the Agency’s system and processes - Excellent organizational and problem solving skills - Must be able to work independently as well as in a team environment - Must be able to maintain professionalism when addressing issues and problems involving a variety of people - Ability to learn quickly in a fast paced environment. - Self-motivator, out of the box thinker with passion to drive reengineering throughout Finance - Excellent system, interpersonal and communication skills- Good sense of urgency and ownership, high reliability - Positive approach to projects delegated outside of normal job requirements

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